Terms of service

Welcome to MUSCULOALPHA.

These Terms & Conditions govern your use of the MUSCULOALPHA website and your purchase of products through our online store. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order.

1. About MUSCULOALPHA

MUSCULOALPHA is a performance-driven activewear and fitness essentials brand built for those who choose discipline, progress, and a stronger version of themselves.

We create premium, functional and comfortable products designed to move with you—from intense training sessions to everyday life.

More than activewear. More than a brand.
It’s a mindset.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorised access to the website or its systems.

  • Copy, reproduce or distribute our website content without permission.

  • Interfere with the operation or security of the website.

  • Use our products, content, images, logos or trademarks for commercial purposes without written permission.

We reserve the right to restrict or terminate access to the website where necessary to protect our business, customers or website.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.

However, slight variations in colour, appearance or finish may occur due to screen settings, photography, lighting or manufacturing variations.

Product availability may change without prior notice.

We reserve the right to discontinue products or modify product specifications when necessary.

4. Pricing

All product prices displayed on our website are in Indian Rupees (INR).

Applicable taxes and delivery charges will be displayed during the purchase process, where applicable.

Although we make reasonable efforts to maintain accurate pricing, an occasional pricing or technical error may occur.

If an incorrect price is displayed due to an obvious error, we reserve the right to cancel the affected order and refund any amount already paid.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent or unauthorised transactions.

  • Incorrect or incomplete customer information.

  • Delivery restrictions.

  • Any other legitimate business or operational reason.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment provider's processing timelines.

6. Payment

We accept the payment methods displayed on our website at the time of checkout.

You agree to provide accurate and complete payment and billing information.

Payments are processed through third-party payment providers. MUSCULOALPHA does not store your complete card, banking or other sensitive payment credentials unless specifically permitted and required for transaction processing.

7. Shipping & Delivery

Orders will be shipped to the address provided by the customer during checkout.

Delivery timelines displayed on the website are estimates and may vary due to factors including:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Incorrect or incomplete address information

  • Events beyond our reasonable control

Customers are responsible for providing a correct and complete delivery address and contact information.

For more information, please refer to our Shipping Policy.

8. Returns, Exchanges & Refunds

Returns, exchanges and refunds are governed by our Refund & Return Policy.

Customers must comply with the applicable eligibility requirements, timelines and product-condition requirements stated in that policy.

Nothing in these Terms & Conditions is intended to limit any rights available to consumers under applicable law.

9. Cancellation

Orders may be cancelled before dispatch, subject to our cancellation policy.

Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.

For complete details, please refer to our Refund & Return Policy.

10. Promotions & Discounts

From time to time, MUSCULOALPHA may offer promotional discounts, coupon codes, special offers or limited-time campaigns.

Promotional offers may be subject to additional terms, including:

  • Validity periods

  • Minimum order values

  • Product exclusions

  • One-time-use restrictions

  • Customer eligibility

We reserve the right to withdraw or modify promotional offers where permitted by law.

11. Intellectual Property

All content appearing on the MUSCULOALPHA website, including but not limited to:

  • MUSCULOALPHA name and logo

  • Product photographs

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layout

  • Product descriptions

  • Brand elements

is owned by or licensed to MUSCULOALPHA and is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, sell, publish or commercially exploit our intellectual property without prior written permission.

12. User Reviews & Content

If you submit a review, photograph, video, comment or other content to MUSCULOALPHA, you confirm that:

  • You have the right to submit the content.

  • The content does not violate any law or third-party rights.

  • The content is not fraudulent, misleading, abusive or defamatory.

By submitting content, you grant MUSCULOALPHA permission to use, reproduce and display that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates our policies or applicable law.

13. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.

These services may have their own terms and privacy policies.

MUSCULOALPHA is not responsible for the independent policies or practices of third-party service providers, except to the extent required by applicable law.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free or free from technical issues.

We may temporarily suspend or modify the website for maintenance, upgrades, security or other operational reasons.

15. Limitation of Liability

To the maximum extent permitted by applicable law, MUSCULOALPHA shall not be responsible for indirect or consequential losses arising from the use of the website or products purchased through it.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

16. Personal Information

Your use of our website is also governed by our Privacy Policy.

We collect and use personal information in accordance with our Privacy Policy and applicable laws.

17. Force Majeure

MUSCULOALPHA shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, government restrictions, transportation disruptions, technical failures, war, civil disturbances or other unforeseen events.

18. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any dispute shall be subject to the jurisdiction of the competent courts and authorities having jurisdiction over the matter, subject to applicable consumer-protection laws.

19. Grievance Redressal

If you have a complaint, concern or grievance regarding an order, product or our services, please contact us using the details below.

Customer Support: musculoalpha@gmail.com
WhatsApp: +91-8384098711


We will make reasonable efforts to acknowledge and resolve customer complaints in accordance with applicable law.

20. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

21. Contact Us

For questions regarding these Terms & Conditions, please contact:

MUSCULOALPHA
Email: musculoalpha@gmail.com

Website: musculoalpha.com